(5.0 / 5)1390+ Ratings

Julep Reviews

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Overall Rating

5.0
6 Reviews
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About Julep

Julep.com is an omnichannel beauty brand that creates new products based on crowd-sourced customer feedback gathered via social channels. The company launches toxin-free nail, color cosmetics, and skincare products. It was founded in 2007 and is based in Seattle, Washington. In August 2022, Julep was acquired by Libsyn.

The product range of Julep includes eyeshadow, beauty products, and skincare. They offer the Stunning Eyeshadow Sticks that Stand Up to Anything, which is an all-day-stay shadow stick. They also have kits for eyes, makeup, and skincare. Their products are designed to elevate your routine with on-the-go options that won't break the bank.

They have a variety of eyeshadow sticks, including the Eyeshadow 101 Crème-to-Powder Eyeshadow Stick and the Eyeshadow 101 Best Seller 6 Piece. They also offer the When Pencil Met Gel All-Day Eyeliner and the It’s Balm Full Coverage Lip Crayon. In addition to these, they have the Cushion Complexion Concealer+Corrector+Foundation with Turmeric and the Length Matters Mascara.

Julep also offers value kits where you can buy more and save more on exclusive sets. These include the 6 Piece Eyeshadow 101 Crème-to-Powder Waterproof Eyeshadow Stick Set and the Bold Basics 6 Piece Eyeshadow 101 Crème to Powder Waterproof Eyeshadow Stick Set.

In addition to their makeup products, Julep also offers skincare products. These include the Vitamin E Hydrating Cleansing Oil + Makeup Remover and the Rosehip Seed Facial Oil Lightweight Nourishing Moisturizer. They also have the Patch Me Up Waterproof Pimple Patches.

Julep targets women seeking quality makeup and skincare without harsh chemicals. Their line includes skincare essentials like cleansers and serums as well as color cosmetics such as lip and eye products. They also sell makeup tools and cases to complete your beauty collection and offer the option to purchase some of their products through monthly installment payments with Affirm. They have over 120K Instagram followers..

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Julep Customer Reviews (6)

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Peter Fleischer
Peter Fleischer
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Feb 8, 2023
Rachel Larry
Rachel Larry
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Feb 8, 2023
Léon Plouffe
Léon Plouffe
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Feb 7, 2023
Kati Kozma
Kati Kozma
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Feb 5, 2023
Alex Boros
Alex Boros
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Feb 4, 2023
Larry McPherson
Larry McPherson
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Feb 3, 2023

Julep Customer’s Q&A

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Julep FAQs

FAQ

Julep.com Return Policy?

At Julep.com, the Return Policy allows customers to exchange or refund items and sales tax, minus the shipping charges, made within 30 days of purchase. No questions asked! To process a return, exchange, replacement, or request a refund, customers can use the automated portal on the website. If a customer ordered using a credit card, the account will be credited with the eligible amount within 14 business days from the date of a processed return. The credit should appear on the next statement, depending on the issuing bank and/or billing cycle. Unfortunately, original shipping charges cannot be refunded and gift cards cannot be returned.

As for the Shipping Policy, once an order is placed, the warehouse crew gets to work immediately. Order packing & processing can take 2-3 business days before the order leaves the warehouse. Standard shipping costs $5.99 for merchandise under $40, and is free for orders of $40 or more. US orders arrive within 5-7 business days after the order leaves the warehouse. Customers will receive an email with shipping details and a tracking number. Expedited shipping is also available, with most orders delivered within 3 business days after the order leaves the warehouse, weekdays only, holidays excluded. This option is not currently available for PO Box and APO shipping addresses..

FAQ

About Julep.com Prices and Cost?

Julep.com is a renowned skincare and makeup brand that offers a large inventory of products including cleansers, masks, moisturizers, sunscreen, and more. The brand is known for its focus on producing products based on the 10-step Korean skincare routine. The prices are considered affordable compared to other Korean skincare lines. They also offer the option to purchase through AfterPay monthly installments. Some of their best-selling products include the Love Your Bare Face Cleansing Oil priced at $22 for 3.5 oz., the No Excuses Invisible Daily Sunscreen Gel SPF 40 priced at $20 for 1 oz., and the Boost Your Radiance Facial Oil priced at $46 for 1 oz. They also offer discounts on certain collections. However, the exact prices of all products can be found on their official website. Please note that prices may vary depending on the product and any ongoing promotions or discounts..

FAQ

About Julep.com Popular Products and Services?

Julep.com offers a wide range of beauty products. Some of the popular items include the Eyeshadow 101 Crème-to-Powder Eyeshadow Stick, When Pencil Met Gel All-Day Eyeliner, It’s Balm Full Coverage Lip Crayon, and So Plush Ultra-Hydrating Lip Gloss. Other notable products are the Skip the Brush 2-in-1 Color Stick for Cheeks and Lips, Patch Me Up Waterproof Pimple Patches, Cushion Complexion Concealer+Corrector+Foundation with Turmeric, and Length Matters Mascara. The Vitamin E Hydrating Cleansing Oil + Makeup Remover is also a best seller. Julep.com also offers various sets like the 6 Piece Eyeshadow 101 Crème-to-Powder Waterproof Eyeshadow Stick Set and different trios of the Eyeshadow 101 Crème-to-Powder Eyeshadow Stick tailored for different eye colors. The Stay Sharp: When Pencil Met Gel + Torpedo Sharpener (2pc) and Brow 101 Waterproof Pencil + Tinted Gel are also popular among customers. Julep.com is known for its innovative makeup, skincare, and nail care products.

FAQ

What payment methods does Julep.com accept?

Julep.com accepts Credit/Debit card and instant EFT through Peach Payments.

FAQ

Is there any information about Julep.com's payment options?

Julep.com provides a feature called My Payment Requests. This feature allows users to manage their submitted payment requests. However, specific payment options are not mentioned in the available information. For more detailed information, it is recommended to visit the official Julep.com website or contact their customer service.

FAQ

What are the ingredients in Julep products?

Julep is a brand that focuses on "clean" ingredients and female empowerment. Their line includes skincare essentials like cleansers and serums as well as color cosmetics such as lip and eye products. Some of the ingredients in Julep's products include oils like rosehip seed and grapefruit to remove impurities without drying skin, rice bran to deep clean pores, salicylic acid and witch hazel extract to combat breakouts and oily skin, and nourishing botanical oils like rosehip seed and chia seed. These ingredients are used in their various products like the Love Your Bare Face Cleansing Oil, No Excuses Invisible Daily Sunscreen Gel SPF 40, Love Your Face Cleansing Stick, Spot On Acne Treatment Pads, and Boost Your Radiance Facial Oil. Julep focuses on botanical extracts and naturally-derived emollients free of parabens, phthalates, and sulfates..

FAQ

What payment methods does Julep.com accept?

Julep accepts all major credit cards, including Visa, American Express, Mastercard and Discover. and PayPal.
FAQ

Does Julep offer any promotional or discount codes?

Julep offers all first-time buyers 15% off the first order.
FAQ

Does Julep accept purchase return?

Julep allows 30 day returns for all products through emails to Maven@Julep.com about refund request.
FAQ

Does Julep ship nail polish internationally?

Julep doesnot ship nail polish to any international locations except for Canada.

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